Terms of use

This website is run by Holm Hotels LLC, which operates Holm, West Hollywood, at Sunset Boulevard, West Hollywood, CA 90069 (“Holm”, “we”, “us”). These terms apply to your use of the website and to any booking or request you make through it. By using the website you accept them.

You may use the website for your own, non-commercial purposes. The words, photographs, drawings and design belong to Holm and may not be copied or republished without our written permission.

We take care to keep the website accurate, but rates, menus, treatments and opening times change. The details confirmed to you in writing are the ones that apply.

A request sent through this website is not a booking. A booking is made only when Reservations confirm it to you by email. Rates are per room, per night, in US dollars, and do not include hotel taxes and the local tourism assessment, currently 15.5% in total, which are added to your bill.

We may ask for a card to guarantee a booking and may pre-authorize the first night on arrival.

Reservations confirm each rate and its cancellation terms by email before anything is booked. For most rates you may cancel without charge until 48 hours before 3pm on the day of arrival; after that, the first night is charged. Paid-ahead rates are non-refundable. Stays of five nights or more may be cancelled without charge until seven days before arrival.

To change or cancel, email stay@holmhotel.com or telephone (310) 555-0140.

Check-in is from 3pm and check-out is at noon. Guests must be 21 or over to book a room and must show photo identification and a payment card at check-in.

Holm is non-smoking throughout, including the terraces and balconies, and a cleaning charge applies if this is not respected. Well-behaved dogs are welcome in some rooms by arrangement.

We are responsible for loss or damage caused by our own negligence, as the law provides. We are not responsible for the content of websites we link to. Nothing in these terms limits any right you have that cannot be limited by law.

These terms are governed by the law of the State of California. If you have a concern, please write to us first and we will do our best to put it right.